If you are a current AATCC member and have not received your printed magazine, please refer to the subscription policy and contact the membership department.

If you are a current nonmember subscriber to AATCC Journal of Research and AATCC Review electronic publications and are having trouble accessing the publications please contact the circulation manager immediately or IngentaConnect for help.

If you are a current nonmember subscriber to AATCC Review and have not received your printed magazine, please refer to the subscription policy and contact the circulation manager immediately for a replacement.

Bliss Coleman, Design, Production & Circulation
phone +1 919 549 3543
fax +1 919 549 8933

AATCC Review Print Replacement Policy

  • If you miss an issue of the printed AATCC Review magazine, you must notify AATCC within five months of the date an issue is mailed to receive a free replacement copy. You must have been a member/subscriber during the month for which you request a replacement copy.
  • AATCC will verify your mailing address in our database. If the address is incorrect, we will make the appropriate changes. We will also verify that your membership or subscription was active during the month of the requested issue.
  • AATCC can only send one free replacement copy of AATCC Review per member or subscriber in a 12-month period. AATCC cannot take responsibility for the reliability of any country’s postal system.
  • After the first request, or after more than five months, you may purchase replacement copies if they are available. Back issues shipped to US addresses for members and current subscribers are US$33, or US$49 for nonmembers/nonsubscribers. Magazines shipped internationally for members and current subscribers are US$38 or US$54 for nonmembers/nonsubscribers. All orders must be prepaid by credit card, check (US funds drawn on a US bank), or wire (wire fees must be paid by the company ordering the magazine).

Non-member subscribers:

  • AATCC Review print magazine contains six mailed issues per subscription period, beginning within 60 days of payment receipt. Note: Payment must be received 45 days before an issue date to receive the most current upcoming issue.
  • Subscriptions cannot be back-dated, but past issues may be available for purchase.
  • Subscriptions may not be canceled mid-year.
  • Report missing print issues of AATCC Review within five months of publication for free replacement of AATCC Review.
  • AATCC can only send one free AATCC Review print replacement copy per subscriber in a 12-month period. AATCC cannot take responsibility for the reliability of any country’s postal system. If a subscriber has exceeded these guidelines, they may order additional replacement copies, for a fee.
  • Please see the AATCC Journal of Research Annual Print Edition Replacement Policy for claims about the AATCC Journal of Research annual print compilation.
  • Due to US embargo, AATCC cannot send products or publications to Cuba, Iran, Iraq, Libya, North Korea, Sudan, or Syria. Subscription requests from these countries will be declined. This list may be updated at any time. Refer to the US Department of Treasury for more information.

AATCC members have access to the electronic versions of AATCC Review and AATCC Journal of Research starting January 2014. Log in to the member services portion of the website and click on the “Members Only” button in the left hand navigation bar for viewing the magazine online or downloading it to your computer.

 

AATCC Journal of Research Annual Print Edition Replacement Policy

  • Print compilation copies of the AATCC Journal of Research are mailed out once annually, to non-member subscribers who have chosen the “print only” or “print + online” options on their subscription form. The printed compilation issue is not included in the subscription for members or “online only” nonmember subscribers; however, these may purchase a compilation issue separately, should they wish to have one.
  • The print compilation is mailed out during the first quarter of the new year, for the previous year’s issue of the AATCC Journal of Research.
  • You must notify AATCC within five months of the date an issue is mailed to receive a free replacement copy. You must have been a member/subscriber during the year for which you request a replacement copy.
  • AATCC will verify your mailing address in our database. We will also verify that your subscription was active during the month of the requested issue. If the address is incorrect, we will make the appropriate changes and will resend the issue. A handling fee will apply. The handling fee is US$50 shipped within the USA and US$70 shipped internationally.
  • If you place a claim for the AATCC Journal of Research annual print edition and if your address is correct in our system, but you did not receive the issue, a restocking and handling fee will apply. AATCC is not responsible for the reliability of any country’s postal system. US$80 for the edition to be shipped within USA or US$100 to be shipped internationally.
  • The replacement issue will be shipped FedEx (or similar carrier) with a signature required to ensure delivery.

AATCC members have access to the electronic versions of AATCC Review and AATCC Journal of Research starting January 2014. Log in to the member services portion of the website and click on the “Members Only” button in the left hand navigation bar for viewing the magazine online or downloading it to your computer.

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